Terms and Conditions
Effective Date: 01.12.2024
1. Delivery and Acceptance
1.1 Delivery Estimates
Once your order is placed, Hyperion will provide an estimated delivery date based on the shipping details.Please note that this is only an estimate and may vary due to unforeseen circumstances.
1.2 Shipping Fees
Shipping fees are calculated at checkout and remain fixed once the order is confirmed.If you request any changes to your order (e.g., upgraded shipping speed) after it has been placed, additional fees may apply.
Any such changes will require your approval before being processed.
1.3 Changes to Delivery
Hyperion reserves the right to reschedule shipments if necessary.Any changes will be communicated to you via the contact information provided at checkout.
1.4 Inspection Upon Delivery
Upon receiving your order, you or an authorized person must inspect the goods.Any damage or discrepancies must be noted immediately and reported within 7 days of delivery.
Failure to report within this timeframe may affect our ability to assist you.
1.5 Ownership and Risk
Ownership of the goods transfers to you upon full payment.Risk of loss or damage passes to you once the order is delivered.
2. Returns and Refunds
For all questions regarding returns, refunds, or exchanges, including eligibility criteria and exclusions, please refer to our detailed Returns and Refunds Policy.
3. Payment and Refund
3.1 Payment Methods
Hyperion accepts major credit and debit cards for all transactions.3.2 Refunds
Refunds are processed using the original payment method and may take up to 10 business days, depending on your payment provider.For more information, refer to our detailed Returns and Refunds Policy.
3.3 Non-Refundable Items
Shipping fees are non-refundable unless the return is due to a manufacturing defect or error on our part.4. Ownership and Risk
Ownership of the goods transfers to you upon full payment. Risk of loss or damage passes to you upon delivery.
Please inspect your items carefully upon receipt.
Please inspect your items carefully upon receipt.
5. Liability
5.1 Hyperion’s Liability
Hyperion is only liable for direct damages or losses caused by a failure to fulfill its obligations as outlined in these Terms and Conditions.5.2 Exclusions
Hyperion is not responsible for indirect damages, loss of profit, reputational harm, or any other consequential losses.This limitation does not affect liability in cases of fraud, death, or personal injury.
6. Promotional Codes and Offers
6.1 General Terms
- Promotional codes and offers are valid only within the specified timeframe.
- They cannot be redeemed for cash or combined with other offers unless explicitly stated.
- Limited to one use per customer.
6.2 Hyperion’s Rights
Hyperion reserves the right to cancel or modify promotional codes at its discretion.7. Legal Effect
If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms and Conditions are governed by the laws of England and Wales and will prevail over any conflicting terms unless agreed otherwise in writing.
These Terms and Conditions are governed by the laws of England and Wales and will prevail over any conflicting terms unless agreed otherwise in writing.
8. Contact Us
For any inquiries regarding these Terms and Conditions, please fill out the form on our Contact Us page.