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Privacy Policy for Hyperion

Effective Date: 01.12.2024

Introduction

At Hyperion, we prioritize your privacy and are committed to ensuring that your personal information is handled securely.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect your information to provide and improve our services. This includes:

1. Information You Provide Directly

  • Account Details: Name, email address, phone number, and shipping address when you create an account or place an order.
  • Payment Information: Credit/debit card details or other payment information (processed securely by our payment processor and not stored on our servers).
  • Communications: Feedback, questions, or inquiries submitted through our forms or contact methods.

2. Information Collected Automatically

  • Usage Data: Browsing behavior, pages viewed, and time spent on the website.
  • Device Information: IP address, browser type, and operating system.
  • Cookies: Data about your preferences and interactions with the website (see Cookies and Tracking section).

How We Use Your Information

We use your information for the following purposes:

  1. To process and deliver your orders.
  2. To communicate with you about your account, order updates, and promotional offers.
  3. To enhance website functionality, optimize user experience, and improve overall services.
  4. To comply with legal obligations, resolve disputes, and protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies help us:

  • Remember your preferences and login details.
  • Analyze website traffic and optimize performance.

Managing Cookies:

You can manage or disable cookies through your browser settings. However, disabling cookies may limit access to some website features.

How We Share Your Information

We do not sell your personal information. However, we may share your data in the following ways:

  1. Service Providers: Third-party companies that assist with payment processing, shipping, and customer support.
  2. Analytics Providers: Tools like Google Analytics to understand website usage and improve services.
  3. Legal Requirements: When required by law or to protect the safety of Hyperion, our customers, or others.

Data Security

We implement industry-standard security measures to safeguard your personal information.
While we strive to protect your data, no method of transmission or storage is completely secure.
Please contact us immediately if you suspect unauthorized access to your account.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request corrections to inaccurate or incomplete information.
  3. Deletion: Request deletion of your personal data, subject to legal obligations.
  4. Data Portability: Request transfer of your data to another service provider.
To exercise your rights, please contact us via our Contact Us page.

Third-Party Links

Our website may include links to third-party websites.
Hyperion is not responsible for the privacy practices or content of these sites.
Please review their privacy policies before providing any information.

Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If you believe a child’s data has been inadvertently collected, please contact us to have it removed.

Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
Continued use of our website after updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

For questions or concerns regarding this Privacy Policy or the handling of your information, please contact us via our Contact Us page.

Thank you for trusting Hyperion with your personal information.